Kurtz/ ERSA Value Added Services
We offer services and complete solutions designed to optimize our customers‘ production processes. At KNA/ERSA, we pride ourselves in offering comprehensive expert consulting covering not only process related issues but also the economical aspects of Total Cost of Ownership. Our ability to assist our ERSA customers with Demo & Application Centers located in Europe, North America and China, are a meeting point where customers can work together with our application specialists on their own assemblies in order to establish their optimal process. Assemblies can be sent for profiling and/or reworking. On-site process support from our expert team can also be arranged. Telephone trouble-shooting, remote maintenance and service consulting are an integral part of our total service commitment.
Finally, we offer customized Service Suppor Programs that are designed to fit you needs and add value to your organzatioin. It goes without saying that our local, "around-the-world, around-the-clock" spare-part stock & service organization is permanently at the disposal of our customers.
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